If you have any concern/comments or suggestions, we will be pleased to receive from you by emailing us at firstname.lastname@example.org
Personal or identifiable information that we collect
We may ask you to provide various information if you seek to place an order for a product on the Site. The main reason behind that is to provide you with a smooth, safe, efficient and customized experience and service. This allows us to offer you services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we need to collect some personal details from you that we consider essential to achieve this goal. Wherever possible, you will notice which fields are required and which fields are optional that you may skip. You always have the option to not provide information by choosing not to use a particular service or feature on our Website.
We need to collect information from you for processing your purchase on the Site and store it to keep you updated regarding the delivery of your purchase, or for any possible later claims so we can provide you with our best services. We may collect your title, name, gender, email address, postal address, delivery address, telephone number, mobile number, payment details or bank account details or any other relevant information. We may pass your name and address on to a third party in order to make delivery of the product to you such as our courier partner or supplier. Your data may be used in order to manage the Site, collect payment from you, enable you to subsequently use parts of the site, detect any fraud or Site abuses, send you information relevant to the Site or our products, or for queries if any. You must only submit to us or our agent or the site information which is accurate and not misleading. You must keep it up to date and inform us of changes. We may store your order details with us and you may access this information by logging into your account on the Site to view the details of your orders that have been completed, those which are open and those which are to be dispatched shortly and administer your address details, bank details and any newsletter to which you may have subscribed on our site. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
Other uses of your personal information
We may use the information to carryout internal research on our users' interests, behaviour and demographics to better understand, protect and serve our customers. This information is compiled and analysed on an aggregated basis. We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. If you don’t like to receive please click the “unsubscribe” link in any email that we send to you.
Competitions and offers
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Sharing your Personal information with Third Parties
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted
We have strong security measures in place to protect loss, prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. We collect your personal details on a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.